Food and Beverage Associate

Lancaster, PennsylvaniaPart-time
About the Job
About the Job:
  • Round One Entertainment is looking to hire Customer Service Associates for our Food and Beverage Department.
  • The location for our facility is in Lancaster, PA at Park City Center.
  • Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!
Essential Duties: 
  • Operates POS register for food and drinks (includes bar register when directed). 
  • Prepares food and beverage items utilizing policies and standards of the company 
  • Resets and bus the food court seating area. 
  • Washes and dries dishes, glasses and other cooking/food prep utensils. 
  • Conducts all opening and closing procedures. 
  • (Opens and closes cash tills, kitchen cleaning and etc.) 
  • Manages food and beverage inventory in accordance with the store’s policies and procedures. 
  • Maintains proper temperature for refrigerators and freezers. 
  • Manages plates, cups, and other utensil inventory in accordance with the store policies and procedures. 
  • Conducts restroom checks and cleaning including laundry of rags. 
  • Responds responsively, politely with a friendly demeanor to customers’ requests. 
  • Occasionally Operates POS system to collect payments and allocates bowling lanes. 
  • Occasionally Operates POS system to collect payments and lends out facility and/or equipment. (Karaoke, billiards, darts, ping pong) 
  • Occasionally operates POS system to collect payments and issues cards and credits for arcade (AM).
  • Other duties and responsibilities assigned by Store Management. 

Non-Essential Duties: 
  • Conducts alcohol and age restriction control in accordance with company policies. 
  • Conducts lost and found procedures in accordance with company policies. 
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes. 
  • Complies and maintains confidentiality of all company policies and procedures. 
  • Responsible for maintaining a clean and safe working area. 

  • A High School diploma and a minimum of one to two years of experience in a hospitality or retail environment are required. 
  • Experience in a bowling establishment is preferred, but not required. 

Work Environment: 
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. 

Physical Demands: 
  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. 
  • The employee is required to stand and walk for extended periods of time without breaks during busy times. 
  • In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.