Round1

Amusement Manager/Supervisor (FT)

Littleton, ColoradoFull-time
About the Job
Round1
8501 W Bowles Ave, Littleton, CO 80123, USA

Job Position: Amusement Manager/Supervisor (Full Time Position)

Round One Entertainment is looking to hire a full-time Manager and Supervisors in our Food and Beverage Department for our location in Littleton, CO, at the Southwest Plaza.

Food & Beverage Manager Overview:
  • The Food & Beverage (F&B) Manager is responsible for managing all F&B operations and delivering excellent customer experience.
  • The F&B Manager will forecast, plan and manage all F&B orders, staff, and finance.
  • His/her goal is to maximize sales and revenue, customer satisfaction, and employee engagement.
Essential Duties & Responsibilities:
  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
  • Monitors food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
  • Tests cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.
  • Schedules and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
  • Monitors department budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted.
  • Schedules staff hours and assign duties
  • Investigates and resolve customer complaints regarding food quality, service, or accommodations.
  • Must have full knowledge of the process for serving alcohol within the premises.
  • Preserve excellent levels of internal and external customer service.
  • Lead F&B team by attracting, recruiting, training and appraising talented personnel.
  • Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork.
  • Completes reviews, absence reports, supervise staff with time and attendance along with work ethics.
  • Comply with all health and safety regulations.
  • Report on management regarding sales results and productivity.
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Interact with customers in a courteous and professional manner.
  • Provide superior customer service and satisfaction by being constantly visible and readily accessible to our customers.
  • Performs all shift duties as required by Store General Manager
  • Additional Duties and Responsibilities to be performed when directed by the Store General Manager.

Non-Essential Duties:
  • Follows Company guidelines for managing confidential information, customer satisfaction and supervising F&B associates.
  • Ensures satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.
  • Enforces compliance with all local, state, federal regulations and company policy pertaining to safety, loss prevention.
  • Opening & closing duties to include checking all doors and setting the alarm or disengaging the alarm upon entering.

Qualifications:
  • F&B Manager must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone.
  • The F&B Manager must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
  • Education and/or Experience: High School Diploma or two-year related experience; or equivalent combination of education and experience
  • Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:
  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extensive periods of time without breaks during busy times.
  • In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100lbs with assistance is required.

Benefits:
  • Paid Time Off (PTO)
  • Medical & Dental Coverage
  • 401(K) with company matching.

Application Details:
  • Please submit your resume or complete application online at www.round1usa.com.
  • Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One)